Troubleshooting Tips & Tricks

Help Button

The Help Button, also known as a web widget, is located at the bottom-right corner of all pages found within Hearsay's product and help center.




Clicking it will surface 3 Top Suggestion help center articles related to the web page you are currently viewing. Alternatively, you can type keywords into the search bar to surface related topics.Screen_Shot_2020-03-23_at_12.15.11_PM.png 



Clicking the name of an article will display its contents. However, videos and attachments are not displayed in the web widget.




Therefore, please click the Screen_Shot_2020-02-27_at_3.37.02_PM.png button view the article within our Help Center, where the video and attachment files will be displayed.




If you're unable to find a help center article that answers your question, please click the Leave Us a Message button and fill out the appropriate fields. Hearsay Support will contact you at the email address you've provided.