Troubleshooting Tips & Tricks
Trouble Accepting Workspace Invitations (Internet Explorer)
If using Internet Explorer and experiencing difficulty accepting a workspace invitation, please reference the below steps to resolve this issue:
- Login to Hearsay.
- Once logged in, reference and open the email invitation you received from Hearsay. Do not click the blue "accept invitation" button. Instead, right-click on the blue button.
- Select "Copy Link Address" or "Copy URL" based on your version of Internet Explorer.
- Return to your web browser and paste the link into the address bar.
- Press "Enter"