Troubleshooting Tips & Tricks

Trouble Accepting Workspace Invitations (Internet Explorer)

If using Internet Explorer and experiencing difficulty accepting a workspace invitation, please reference the below steps to resolve this issue:

1. Login to Hearsay.
2. Once logged in, reference and open the email invitation you received from Hearsay. Do not click the blue "accept invitation" button.
3. Instead, right-click the blue button.
4. Select "Copy Link Address" or "Copy URL" based on your version of Internet Explorer.
5. Return to your web browser and paste the link into the address bar.
6. Press "Enter"