Partner Network Updates

LinkedIn :: API Issue

Network: LinkedIn

Date Discovered: 10/08/2020

Resolution Time: 10/23/2020

 

Description:

On August 1, 2020, an unannounced modification to the LinkedIn API used to capture activities resulted in certain published posts and shares not being captured. Hearsay Engineering implemented a fix adjusting to the new API parameters on October 8, 2020.

To remediate this issue, Hearsay will be running a crawl back to recover and deliver the missing posts and shares. As such, impacted organizations may experience an increase in supervision alerts dating back from August 10, 2020 to October 8, 2020. These alerts should be reviewed in accordance with existing supervision workflows.

 

Next Steps &/or Recommendations:

Please reach out to your Customer Success or Professional Services contact if you have any questions or concerns.