Viewing Your Call History/Marking Calls as Spam

Within the Hearsay Mobile application, you can tap Phone at the bottom of the screen to view all of the phone calls you've made and received on your Relate number. The contact name or phone number, location of the area code, date, time and length of the call are presented on this screen.

  • All: Displays instances of every phone call tracked in your account
  • Missed: Displays all phone calls that your Relate number received but were not answered.
  • Voicemail: If enabled, displays voicemails left by the contact

Marking Calls as Spam

If you are receiving unwanted phone calls from contacts or telemarketers on your Hearsay Relate number, you can mark the conversation as Spam to block future incoming calls.

To mark a call as spam, simply swipe left on the recent or missed call, then select Spam.

If a call was inadvertently marked as spam, you can easily undo it by swiping left again on the call and selecting Restore.

Note: Calls from numbers marked as spam will be received but workspace members will not be alerted to these messages. They will be viewable only on the Phone tab.

               

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