Action Flows are a dynamic tool created to help drive lead conversion and define program success.
Using triggered workflows, Hearsay’s Action Flows can automatically push a new contact a mobile notification, email or text message in real time. Pre-scripted outreach engages contacts quickly and effectively with just a single click. Since an agent can follow up from their mobile device, outreach can happen within the 3-hour window that leads to a 40% higher conversion rate.
The Action Flows User Guide walks through all the features of Action Flows such as:
- Getting Started
- Working hours
- Contact text notifications
- Agent text notifications
- Agent daily email
- Outcome survey
- Reports and dashboards
- Configuration options
Download the .PDF version of the Action Flows User Guide to get started.