Lead Actions is a dynamic tool created to help drive lead conversion and define program success.
Using triggered workflows, Hearsay’s Lead Actions can automatically push a new lead a mobile notification, email or text message in real time. Pre-scripted outreach engages leads quickly and effectively with just a single click. Since an agent can follow up from their mobile device, outreach can happen within the 3-hour window that leads to a 40% higher conversion rate.
The Lead Actions User Guide walks through all the features of Lead Actions such as:
- Leads insertion
- Business hours
- Lead text notifications
- Agent text notifications
- Agent daily email
- Outcome survey
- Report and dashboard
- Lead Actions Configuration options
Download the .PDF version of the Lead Actions User Guide to get started.