With Quick Replies, users can easily select canned responses, generated contextually based on conversations that contain common inquiries related to claims, meetings, policy changes and more.
With Quick Replies, you can:
- Leverage auto-generated replies within the app
- Choose from three automatically generated messages designed to help you respond quickly and keep the conversation going.
To use Quick Replies:
Once a response from a contact is received, the user can choose from three automatically generated messages.
Click on the Quick Reply that you'd like to send.
The selected message will appear in the text field. Please edit and customize the text if you'd like.