Setting Up a New Hearsay Relate Number Using the Mobile App

Hearsay Relate numbers are free and easy to set up. Once you've authorized your mobile device to your workspace, you'll be able to choose between obtaining a free Hearsay Relate dedicated number or connecting your text-enabled landline number.

How to Set Up a New Hearsay Relate Number

  1. Open the Hearsay Mobile app on your phone and tap Conversations at the bottom of the screen.
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  2. Tap Start Account Setup to begin.
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  3. Enter your desired area code and tap Search for Numbers.
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  4. Select a number from the list. Then tap Select Number. Hearsay will then acquire the number on your behalf.
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  5. Confirm your selection in the pop-up. Once you select a number, it cannot be changed.
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  6. After confirming your number, you will see the “Congratulations” message. Tap Done to move forward. You also have the option to copy your new business number by tapping the teal paper icon next to it.
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  7. Select an option to give Hearsay permission to manage phone calls on your device.
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  8. Select an option to give Hearsay access to your device's microphone. Microphone access is required to enable inbound and outbound calls.

  9. Select an option to give Hearsay access to your device's location. On certain devices, location access is required to enable connecting to Bluetooth devices during calls.
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  10. Select an option to let Hearsay send notifications on your device when a call or text comes in. 
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NOTES:

  • If voice calling is enabled for your organization, you will be prompted to authenticate your personal phone number for proper call forwarding features. You will see the option to Verify Personal Number. You can select Not Now to go to the Home tab within the app.

  • If there are no Hearsay Relate numbers available for the area code that you provided, you will see one of two possibilities. The first possibility is to select the closest matching area code. The other possibility is to search another area code.

  • If you run into any network errors, you will have the option to begin the process again.

 

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