Setting and Enabling the Out of Office Automatic Response on the Hearsay Mobile Apps

The Out of Office Automatic Response feature enables users to set a custom reply that’s automatically sent to all incoming messages when turned on. Only one automatic response is sent to a conversation within a 24-hour period. The Out of Office response overrides the Working Hours response when enabled, so contacts receive only the Out of Office message.

To set and enable the Out of Office Automatic Response on your mobile device:

1. Open the Hearsay Mobile app.
2. In the top right, tap the Settings icon.

3. Under Hearsay, select Out of Office.

4. Enable the Automatic Replies toggle.

5. Optional Voice-call enabled users can choose to send calls to voicemail while out of office by checking the box.
6. In the editor, set or edit your out of office message.
7. In the top left, tap Save. The out of office message will save and automatic replies will be enabled if the message passes a lexicon check.

Once enabled, a banner appears in the Home, Conversations, and Phone screens informing users that the Out of Office Automatic Response is on. Users can disable the Out of Office Automatic Response by tapping End out of office in this banner, or by disabling the automatic replies toggle in Settings. 

Learn more about: 

• Setting and Enabling the Out of Office Automatic Response on Hearsay Desktop
• Setting and enabling the Out of Office Automatic Response on Embedded Relate for Salesforce