The Relate API allows customers to access the Relate features programmatically. By doing so, customers can now build new endpoints to Relate so advisors can text their clients from their CRM, email clients, and other applications.
This API also gives customers the ability to build new ways to capture the message's opt-in by a different method to text messages (e.g. email, fax, etc.) and still record the client choice.
You can learn more in our technical documentation: https://docs.hearsaysocial.com/v3.0/reference?showHidden=f746c#overview-2
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Additional questions about any of these features? Please contact your Customer Success Manager or support@hearsaysocial.com.