Hearsay Relate

Getting Started/Setup

• Hearsay Relate Full Desktop Overview
• Inviting Staff/Delegates to Text on Your Behalf
• Answering Incoming Hearsay Relate Calls on Your Computer (Inbound VOIP for Desktop)
• Connecting a Landline Number
• Getting a Free Net-New Number in Hearsay Relate Desktop
• Hearsay Relate Best Practices and FAQ
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Mobile App

• Attaching Images to Text Messages (Mobile)
• Changing Your Device Number for Incoming Hearsay Relate Calls
• Changing/Toggling Workspaces in the Hearsay Relate App
• Connecting a Landline Number
• Connecting to the Relate Mobile App/Setup
• Contacting Support from the Hearsay Relate App
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Conversations

• Auto-Responding to Texts Sent When Your Office is Closed
• Broadcasting a Private Text Message to Multiple Recipients
• Concealing Texts, Hiding or Marking Conversations as Spam (Desktop)
• Enabling Customers to Opt-In on Their Own Using the Share Consent Link
• Filtering Conversations in Hearsay Relate
• Filtering Your Conversations List in Hearsay Relate
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Reminders

• Automated Workflow Reminders for Appointments, Greetings, and Birthdays
• Billing/Event Text Message Reminders
• Scheduling Meetings/Reminder Text Messages

Contacts

• Managing Contacts in iPhone iOS 12 and 13
• Adding Contacts in Bulk in Hearsay Relate
• Adding Contacts Individually to Hearsay Relate
• Assigning Contact Types for Your Book of Business in the Hearsay Relate App
• Contacts in the Hearsay Relate App
• Editing a Contact's Name in Hearsay Relate
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Account

• Configure Inbound Call Handling
• How to Find Your Hearsay Relate Number
• Individual and Team Texting Identification
• Login Protection with PIN/Biometric Recognition
• Setting Working Hours and an Auto-Reply Text
• What is the Share Consent Link?

Tips & Tricks

• Spoofing Resources
• Unread SMS Email Notifications