Conversations

Getting Started

• Hearsay Relate Full Desktop Overview
• Inviting Staff/Delegates to Text on Your Behalf
• Connecting a Landline Number
• Getting a Free Net-New Number in Hearsay Relate Desktop
• Hearsay Relate Best Practices and FAQ
• Hearsay Relate User Guide
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Account Settings

• Configure Inbound Call Handling
• How to Find Your Hearsay Relate Number
• Individual and Team Texting Identification
• Login Protection with PIN/Biometric Recognition
• Setting Working Hours and an Auto-Reply Text
• What is the Share Consent Link?

Texting

• LinkedIn Direct Messages Available in Relate
• Attestation in One Workspace Applies to the Whole Organization
• Auto-Responding to Texts Sent When Your Office is Closed
• Broadcasting a Private Text Message to Multiple Recipients
• Concealing Texts, Hiding or Marking Conversations as Spam (Desktop)
• Enabling Customers to Opt-In on Their Own Using the Share Consent Link
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Voice Calling

• Making Hearsay Relate Calls From Your Computer
• Answering Incoming Hearsay Relate Calls on Your Computer (Inbound VOIP for Desktop)

Reminders

• Automated Workflow Reminders for Appointments, Greetings, and Birthdays
• Billing/Event Text Message Reminders
• Scheduling Meetings/Reminder Text Messages

Tips & Tricks

• Spoofing Resources
• Unread SMS Email Notifications