Hearsay Social

Getting Started

• What is Social?
• Connecting a Facebook Business Page to Yext
• Promoting Facebook Posts
• Connecting a LinkedIn Profile/LinkedIn Company Page to Yext
• Get Support
• Prevent Your Facebook Business Account From Being Suspended or Hacked
• See all 14 articles

Post Library

• AI-Powered Content Recommendations
• Publishing a Story to Facebook or Instagram
• Saving a Post as a Draft
• Editing a Post
• Creating Post Text with Generative AI
• Format Requirements for Uploading Video
• See all 19 articles

My Profiles

• How to Resolve a Profile in an "Action Required" State
• How to Use Suggested Profile Fields
• Updating Your Social Media Account Profile through Yext
• Hearsay Profile Statuses and Their Meanings
• Reconnecting Social Accounts
• Receiving a "Changes Denied" Alert and Next Steps
• See all 8 articles

Respond

• Using Social Signals to Track Milestone Events in Your Network
• Private Messages in Hearsay
• View and Respond to Published Posts

Campaigns

• Subscribing to Dynamic and Relative Campaigns
• Modifying Campaign Content

Generative AI

• What is Generative AI?
• Generating an AI Post Description Using Key Words and Phrases
• Generating an AI Post Description by Writing a Prompt
• Writing Effective AI Prompts

Social Insights

• What are Hearsay Social Insights?

Testimonials

• Accepting a Testimonial After the Deadline
• What are testimonials?
• View All Testimonials
• Accepting New Testimonials

Social Network Resources

• Instagram Resources
• LinkedIn Resources
• Facebook Resources

Troubleshooting Tips & Tricks

• Supported Web Browsers and Devices