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Social Media
Social Media
Getting Started
What is Social?
Social User Guide
Connecting a Facebook Business Page to Yext
Promoting Facebook Posts
Connecting a LinkedIn Profile/LinkedIn Company Page to Yext
Removing Social Media Accounts from Hearsay
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User Panel/Settings
Adjusting Your User Settings
Updating Your Workspace Name
Changing the Language Preference
Managing/Removing Workspace Members
Toggling Between Multiple Workspaces
Cancelling Your Yext Account
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Post Library
AI-Powered Content Recommendations
Editing a Post
Format Requirements for Uploading Video
Sharing Original Video with Closed Captions
Personalizing a Library Post that Requires Modification
Publishing and Scheduling Compliance-Approved Content
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Campaigns
Subscribing to Dynamic and Relative Campaigns
Modifying Campaign Content
Respond
Using Social Signals to Track Milestone Events in Your Network
Private Messages in Hearsay
View and Respond to Published Posts
My Profiles
How to Resolve a Profile in an "Action Required" State
How to Use Suggested Profile Fields
Updating Your Social Media Account Profile through Yext
Hearsay Profile Statuses and Their Meanings
Reconnecting Social Accounts
Receiving a "Changes Denied" Alert and Next Steps
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Generative AI
What is Generative AI?
Generating an AI Post Description Using Key Words and Phrases
Writing Effective AI Prompts
Testimonials
What are testimonials?
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Troubleshooting Tips & Tricks
What is the Help Button and How Does It Work?
Supported Web Browsers and Devices
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