Social Media

Getting Started

• What is Social?
• Social User Guide
• Connecting a Facebook Business Page to Yext
• Promoting Facebook Posts
• Connecting a LinkedIn Profile/LinkedIn Company Page to Yext
• Get Support
• See all 15 articles

Social Insights

• What are Hearsay Social Insights?

Post Library

• AI-Powered Content Recommendations
• Saving a Post as a Draft
• Editing a Post
• Creating Post Text with Generative AI
• Format Requirements for Uploading Video
• Sharing Original Video with Closed Captions
• See all 17 articles

Campaigns

• Subscribing to Dynamic and Relative Campaigns
• Modifying Campaign Content

Respond

• Using Social Signals to Track Milestone Events in Your Network
• Private Messages in Hearsay
• View and Respond to Published Posts

My Profiles

• How to Resolve a Profile in an "Action Required" State
• How to Use Suggested Profile Fields
• Updating Your Social Media Account Profile through Yext
• Hearsay Profile Statuses and Their Meanings
• Reconnecting Social Accounts
• Receiving a "Changes Denied" Alert and Next Steps
• See all 8 articles

Generative AI

• What is Generative AI?
• Generating an AI Post Description Using Key Words and Phrases
• Generating an AI Post Description by Writing a Prompt
• Writing Effective AI Prompts

Testimonials

• Accepting a Testimonial After the Deadline
• What are testimonials?
• View All Testimonials
• Accepting New Testimonials

Troubleshooting Tips & Tricks

• Supported Web Browsers and Devices